Digitec are passionate about service

Our goal is to not only provide you with the optimal print, copy, scan, and fax solution, tailored to your organisation’s unique needs but to pro-actively support and care for your technology from installation onwards, maximising the performance it delivers to you.

We have access to a national fleet of service engineers, and each professional has access to the latest technology to ensure they can diagnose and repair faults to have your devices up and running with the minimum of downtime.

We have a dedicated team of support experts who proactively monitor our clients’ print output so we can offer immediate support rather an a predominately re-active service. Our Investment in fleet management software has drastically reduced the volume of service calls, as it has enabled our support engineers to react to machine error codes and faults before you realise there is an issue – we can proactively service your machine to keep downtime to an absolute minimum.

There is no additional cost; it’s quick and easy to set up and requires only a network internet connection.

Digitec Services